Privacy Policy

Welcome to ToolistHub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at toolisthub.com (the "Site"). Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not access the Site.

We use the collected information for the following purposes: • Service Delivery: Process your files, provide conversion/editing services, and deliver results • Site Improvement: Analyze usage patterns, identify bugs, optimize performance, and enhance user experience • Security: Detect and prevent fraud, abuse, security incidents, and technical issues • Communication: Respond to your inquiries, provide customer support, and send service-related notifications • Legal Compliance: Comply with applicable laws, regulations, and legal processes • Analytics: Generate anonymized, aggregated statistics about site usage We do NOT use your information for: • Marketing or promotional emails (we don't send any) • Selling or sharing your data with third parties for their marketing • Profiling or automated decision-making • Any purpose not disclosed in this policy

We implement industry-standard security measures to protect your information: Encryption: • All data transmitted to/from our Site uses SSL/TLS encryption (HTTPS) • Files are encrypted during upload, processing, and temporary storage • Database connections are encrypted Access Controls: • Restricted access to personal data on a need-to-know basis • Multi-factor authentication for administrative access • Regular security audits and vulnerability assessments File Handling: • Uploaded files are processed in isolated, secure environments • Files are automatically deleted within 24 hours of processing • No permanent storage of user files • Secure deletion protocols prevent data recovery Infrastructure: • Hosted on secure, SOC 2 certified cloud infrastructure • Regular backups with encryption • DDoS protection and firewall security • Continuous security monitoring Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but maintain commercially reasonable safeguards.

We retain your information only as long as necessary: • Uploaded Files: Automatically deleted within 24 hours of processing • Download Links: Expire after 24 hours • Server Logs: Retained for 90 days for security and debugging purposes • Analytics Data: Retained in anonymized form for up to 26 months • Email Communications: Retained for 2 years for support history You can request earlier deletion of your data by contacting support@toolisthub.com.

We use limited third-party services: Analytics: • Google Analytics (anonymized IP, opt-out available) • Purpose: Understand site usage and improve user experience Hosting & Infrastructure: • Vercel (hosting platform) • Purpose: Site hosting and content delivery • Location: Globally distributed CDN CMS (Content Management): • Sanity.io (for blog content) • Purpose: Blog post management • Location: United States These services have their own privacy policies. We choose vendors that comply with GDPR and maintain high privacy standards. We do NOT use: • Advertising networks • Social media tracking pixels (beyond share buttons) • Data brokers or third-party marketing services

ToolistHub is not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@toolisthub.com. We will delete such information from our systems.

Our services are operated from the United States. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States and other countries where we operate. For EEA users: We implement appropriate safeguards for international transfers, including: • Standard Contractual Clauses (SCCs) • Privacy Shield certification (where applicable) • Data Processing Agreements with vendors

We may update this Privacy Policy from time to time to reflect: • Changes in our practices • Legal, regulatory, or operational requirements • New features or services When we make changes: • We update the "Last Updated" date at the top • Material changes will be prominently posted on the Site • We may notify users via email for significant changes (if we have your email) Continued use of the Site after changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Email: support@toolisthub.com Subject Line: "Privacy Inquiry" or "Privacy Rights Request" For GDPR requests: Use subject "GDPR Request" For CCPA requests: Use subject "CCPA Request" We will respond to all requests within 30 days. Data Protection Officer: For EEA users, you may contact our Data Protection Officer at dpo@toolisthub.com Supervisory Authority: EEA users have the right to lodge a complaint with your local supervisory authority if you believe we have not addressed your privacy concerns adequately.