Frequently Asked Questions

Yes! All our tools are 100% free to use with no hidden charges, subscriptions, or limitations. You can convert PDFs, generate AI content, and edit images without any cost.

No account required! You can use all our tools immediately without any registration, sign-up, or login. Just visit the tool page and start using it right away.

We support PDF, Word (DOC/DOCX), Excel (XLS/XLSX), images (JPG, PNG, WebP), and various document formats. Each tool page lists its specific supported formats.

Most tools support files up to 10MB. For larger files, the processing might take a bit longer, but we strive to handle files of reasonable sizes efficiently.

Absolutely! Your files are encrypted during upload and processing. We don't store your files permanently on our servers, and all uploads are automatically deleted after processing.

Never. We respect your privacy and do not share, sell, or distribute your files or data to any third parties. Your documents remain completely private.

Uploaded files are temporarily stored for processing only and are automatically deleted within 24 hours. For most operations, files are removed immediately after download.

While we implement strong security measures, for highly sensitive documents, we recommend using offline tools. Our service is suitable for general business and personal use with standard confidentiality requirements.

Our conversion engine maintains high accuracy, preserving formatting, fonts, images, and layouts. Complex documents with heavy formatting might need minor manual adjustments.

Yes! Our OCR (Optical Character Recognition) technology can extract text from scanned PDFs and images. However, the quality depends on the clarity of the original scan.

Some complex PDF elements (like custom fonts, advanced graphics, or special effects) might not have direct equivalents in Word/Excel format. We aim to preserve as much formatting as possible.

No, you'll need to remove the password protection before conversion. This is a security measure to ensure you have proper access rights to the document.

Our AI analyzes your topic, tone, and length preferences to generate well-structured essays. It uses advanced language models to create coherent, relevant content based on your requirements.

The AI generates original content based on patterns learned from vast amounts of text. However, we always recommend reviewing and editing the output, and running it through plagiarism checkers for academic or professional use.

Yes, you can use the generated content for any purpose. However, we recommend reviewing and editing it to match your brand voice and ensure accuracy.

Currently, our AI tools primarily support English. We're working on adding support for more languages in the future.

Processing time depends on file size, complexity, and current server load. Large files (5MB+) or complex PDFs with many pages might take 1-2 minutes. If it takes longer than 5 minutes, try refreshing and re-uploading.

Try these steps: 1) Refresh the page and try again, 2) Check if your file is corrupted, 3) Ensure your file meets size/format requirements, 4) Try a different browser. If issues persist, contact us at support@dockit.com.

DocKit works best on modern browsers: Chrome, Firefox, Safari, and Edge (latest versions). We recommend keeping your browser updated for the best experience.

Yes! Our website is fully responsive and works on smartphones and tablets. However, some advanced features might be more convenient on desktop.

After processing completes, a download button will appear. Click it to save the file to your device. The file is usually saved to your default Downloads folder.

Currently, you can process one file at a time. We're working on batch processing features for future updates.

Most tools offer automatic quality optimization. Some tools like Background Remover offer quality options (preview, HD, 4K) for different use cases.

Download links expire after 24 hours for security reasons. You'll need to re-upload and process your file again. The process is quick and free!